We can ship to virtually any address in the United States, including Alaska and Hawaii. Most orders are shipped same day if recieved by 2:00 PM EST / 11:00 AM PST, however please allow up to 24 hours for us to process and ship your order. Note that there are restrictions on some products, and some products cannot be shipped via air.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We use UPS and USPS Priority for all of our shipments.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Contact us to recieve a return authorization number before returning any items. This way, we can better service your return and issue you a return lable if the fualt is ours.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).